We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-VERIFY PROGRAM.
Responsible for identifying, analyzing, trouble shooting and implementing improvements and solutions to ensure quality requirements are met and maintained.
Establish and build excellent working relationships within Suzo-Happ and with its suppliers within Quality role.Focus on manufacturing and supplier performance that constantly strives to eliminate waste and improve customer satisfaction.Establish a listing of measurement equipment and maintain calibration.Design and develop inspection/testing processes and fixtures.Establish criteria and perform incoming inspections.Establish criteria and perform in-process inspections, evaluations and testing.Review, revise and approve manufacturing work instructions.Working with manufacturing, identify and process SRN's (Supplier Reject Notices) with procurement to obtain corrective actions from suppliers.Initiate supplier CARs (Corrective Action Reports), evaluate responses and ensure objective evidence substantiates adequate closure. Interface with suppliers and purchasing to insure quality standards and product specifications are maintained. Develop reports on supplier and manufacturing performance.Process RMAs (Return Material Authorizations) to insure proper credit and/or repair is issued to customers. Process returned material back to stock when required.Review and monitor Customer Complaints taking action to minimize recurrence and implement corrective measures.Evaluate and maintain supplier generated First Article Inspection Reports (FAIRs) working with engineering and suppliers to resolve nonconformities. Initiate and follow-up on Production Part Approval Process submittals to insure compliance with customer requirements.Audit and monitor adherence to corporate policies and procedures.
Associates Degree in Technical Engineering or equivalent experience. 2+ years Quality Control experience.Computer skills including experience with MS Excel, Word and Microsoft Office.Ability to interpret blueprints, drawings and schematics.Working knowledge with measuring equipment (e.g. calipers, ruler, multi-meter)Ability to effectively communicate verbally and in writing.Strong team orientation.Ability to manage multiple priorities.Knowledge of quality systems, ISO and/or TS.Ability to speak, read and write Cantonese and/or Mandarin.Supplier Quality experience with Chinese vendors.ISO Auditor Certification.Working knowledge of Solidworks 3D design software.
This job description is not intended to be all-inclusive. Management reserves the right to change the job responsibilities, duties or hours as needs prevail. This document is meant as communication only and does not imply a written or implied contract of employment.