SUZO-HAPP Service Group —
Warranties & Repairs
Contact the Suzo-Happ Service Department for quality repair of your components or to purchase our guaranteed Certified Reconditioned Products
See the Bill-to-Bill support & documentation website for help with your Bill-to-Bill, MFL or C2 validator
- Request Service
- Certified Reconditioned Product
- Warranty
- Technical Training
- Maintenance
- Documents & Bulletins
Return Materials Authorization (RMA) Request
To receive service, please email or fax an RMA Request Form or phone for an RMA number
Why Buy Suzo-Happ Certified Reconditioned Products?
- Hard to Find PRODUCTS
Whether you need an obsolete power supply or an older LCD monitor, Suzo-Happ can help you get your game back on the floor.
- OEM Replacement PARTS
Suzo-Happ technicians use only the highest quality parts to refurbish each component.
- PEACE of Mind
Each Certified Reconditioned Product you purchase is repaired, updated, and repackaged to manufacturer's standards. It comes with our Suzo-Happ warranty*.
Suzo-Happ Certified Reconditioned Products Should Be Your Choice!
Available for:
- Power & Distribution Supplies
- LCD Monitors & Displays
- Game MPU & Mother Boards
- Touchscreen Controllers
- Buttons & Button Panels
- 6.2" Player Tracking Displays & Interfaces
- Progressive Jackpot Controllers
- Progressive Media Players
- Progressive Machine Interface Cards
- Game I/O Cards
- Reel Mechanisms
- Cash Cans
- … and more
Authorized In-Warranty & Out-of-Warranty Repair
- Kortek
- Ceronix
- CRT Monitors
- General Touch
- Makvision
- TransAct
- Bill-to-Bill™ and MFL Validators
Technical Training
Kortek® and Ceronix® LCD Monitors
- This course covers an overview of block diagram theory and troubleshooting tips for common models to include Kortek MLD
- Test jigs for common models are provide at completion of the course
Call 888-289-4277 or contact your Suzo-Happ Sales Representative to reserve your seat for the next available class today!
Periodic Maintenance Services
Gaming
- Cleaning
- Printer: Print head, platen roller, presenter rollers, ticket taken sensor, low paper sensor, and lid sensor
- BV: Bill path, sensors, prisms, and housing
- Main Game Cabinet
- Game cabinet fans
- Exposed LCD fans
- Power supply surface area
- Game board surface area
- Software updates: download to current version for each OEM
Technical Documents and Bulletins
(866) 736-2374