SUZO-HAPP Service Group —
Warranties & Repairs

Contact the Suzo-Happ Service Department for quality repair of your components or to purchase our guaranteed Certified Reconditioned Products

See the Bill-to-Bill support & documentation website for help with your Bill-to-Bill, MFL or C2 validator

Suzo-Happ provides services gaming, amusement, retail, and vending components

Contact Information
Phone (866) 736-2374
Fax (702) 597-5360
service@suzohapp.com

  • Request Service
  • Certified Reconditioned Product
  • Warranty
  • Technical Training
  • Maintenance
  • Documents & Bulletins

Repair Center Locations:

Return Materials Authorization (RMA) Request

To receive service, please email or fax an RMA Request Form or phone for an RMA number

Install with confidence

Why Buy Suzo-Happ Certified Reconditioned Products?

  • Hard to Find PRODUCTS
    Whether you need an obsolete power supply or an older LCD monitor, Suzo-Happ can help you get your game back on the floor.
  • OEM Replacement PARTS
    Suzo-Happ technicians use only the highest quality parts to refurbish each component.
  • PEACE of Mind
    Each Certified Reconditioned Product you purchase is repaired, updated, and repackaged to manufacturer's standards. It comes with our Suzo-Happ warranty*.

Suzo-Happ Certified Reconditioned Products Should Be Your Choice!

    Available for:
  • Power & Distribution Supplies
  • LCD Monitors & Displays
  • Game MPU & Mother Boards
  • Touchscreen Controllers
  • Buttons & Button Panels
  • 6.2" Player Tracking Displays & Interfaces
  • Progressive Jackpot Controllers
  • Progressive Media Players
  • Progressive Machine Interface Cards
  • Game I/O Cards
  • Reel Mechanisms
  • Cash Cans
  • … and more

Authorized In-Warranty & Out-of-Warranty Repair

  • Kortek
  • Ceronix
  • CRT Monitors
  • General Touch
  • Makvision
  • TransAct
  • Bill-to-Bill™ and MFL Validators
Warranty service for Makvision, Kortek, Ceronix, General Touch

Technical Training

Kortek® and Ceronix® LCD Monitors

  • This course covers an overview of block diagram theory and troubleshooting tips for common models to include Kortek MLD
  • Test jigs for common models are provide at completion of the course

Call 888-289-4277 or contact your Suzo-Happ Sales Representative to reserve your seat for the next available class today!

Periodic Maintenance Services

Gaming

  • Cleaning
    • Printer: Print head, platen roller, presenter rollers, ticket taken sensor, low paper sensor, and lid sensor
    • BV: Bill path, sensors, prisms, and housing
  • Main Game Cabinet
    • Game cabinet fans
    • Exposed LCD fans
    • Power supply surface area
    • Game board surface area
  • Software updates: download to current version for each OEM
    • TransAct® Printer

Technical Documents and Bulletins


(866) 736-2374