Suzo-Happ Service Group - Flat Rate Repairs, Reconditioned Products, On-Site Maintenance

SERVICE GROUP

Suzo-Happ provides warranty and repair services on a variety of Gaming, Amusement, Retail & Vending products.

Contact Information
Phone (866) 736-2374
Fax (702) 597-5360
service@suzohapp.com

Suzo-Happ Service Programs

Flat Rate Repairs
Reconditioned Products
On-Site Maintenance
In Select Locations
Pick Up & Delivery Service
In Select Locations

Factory trained technicians located across the United States ensure your products are restored to original equipment manufacturer's specifications using factory approved parts.

Responsive service support staff provide ease of processing your service needs.

Trusted and proven service quality from original equipment manufacturers to end users.

GAMING

Authorized Warranty Services

FutureLogic (Exclusive)
MEI (Exclusive)
Kortek (Exclusive)

Authorized Warranty Services

LCD Monitors
CRT Monitors
Game Power Supplies
Game Main Boards
Bill Validators
Ticket Printers

AMUSEMENT, RETAIL & VENDING

Authorized Warranty Services

MEI
Kortek
CERONIX
Makvision
Vision Pro

Authorized Warranty Services

LCD/CRT Monitors (All Major Manufacturers)
Coin Counters
Midway Game Boards
Touch Tunes Devices

Flat Rate Repairs GAMING

For your convenience, please phone, fax or email for an RMA form and authorization number.

FutureLogic GEN1 Printers

FutureLogic GEN2 Printers

GEN1 RS232 and Netplex Daughter Boards

15", 17" & 19" LCD Monitors
Includes Kortek & CERONIX Models
When your LCD assembly falls outside of the manufacturer's warranty period,
Suzo-Happ offers a Flat Rate repair cost
Note: Price excludes any panel and touch screen repair required.

20"/22" LCD Monitors
When your LCD assembly falls outside of the manufacturer's warranty period,
Suzo-Happ offers a Flat Rate repair cost
Note: Price excludes any panel repair required.

LCD Touch Screen Replacement
Suzo-Happ will replace your broken touch screens.
Includes touch screen replacement, calibration & bench test.
Note: Excludes Konami models

CRT Monitors & Chassis
Includes Kortek, CERONIX, Wells Gardner & Tatung
Note: Price excludes any CRT tube, chassis, touch screen & touch screen controller repair required.

IGT Main Board
039 Models
Includes component repair.

IGT Main Board
044 Models
Includes component repair.

For your convenience, please phone, fax or email for an RMA form and authorization number.

Power Supply Repair Services

Aristocrat
Suzo-Happ Item No.	Model No.	Power Supply No.	Description
431675	MK5PFC-II	432400
	MK5PFC	431675
	MK7-400-1	432666
6 Month Warranty on Labor
Bally
Suzo-Happ Item No.	Model No.	Power Supply No.	Description
201101-RET	DZ300-1EUFV1	103094	5V/12V TriMag
201102-RET	MK7-400-1	432666	24V 3Y Power Technology
90 Day Warranty on Labor
IGT
Suzo-Happ Item No.	Model No.	Power Supply No.	Description
40009003-RET	40009003	CP-1019 and WP203F11	12V/24V
	40009090	MCP-8011	12V/24V
	40012000W	WP206F11 PR3	12V/24V
	40012100W	WP20711 PR2	12V/24V
6 Month Warranty on Labor
Note: Service does repair 40009001 part no. CP-9826 as major components are non obsolete.
WMS
Suzo-Happ Item No.	Model No.	Power Supply No.	Description
80-0459-RET	EVP-3005-00		3V/5V/12V/15V RAS
	SPI-250G	9PP2500138	3V/5V/12V/15V FSP Group
	UP-15V300-PFC		3V/5V/12V/15V Uni-san
		80-0459-20	3V/5V/12V/15V Twin Fly
90 Day Warranty on Labor
All power supplies are evaluated, repaired and tested. If units are deemed unrepairable due to PCB damage, obsolete components, or excessive spillage they may be returned upon customer request.

Flat Rate Repairs AMUSEMENT, RETAIL & VENDING

For your convenience, please phone, fax or email for an RMA form and authorization number.

CRT Monitors & Chassis (All Major Manufacturers)
Includes Kortek, CERONIX, Makvision, Wells Gardner, Vision Pro & NeoTech
Includes diagnostic testing & component replacement.
Note: Price excludes any CRT tube, touch screen & touch screen controller repair required.

Midway / Atari Game Boards and Hard Drive Repair

Service charge applies for diagnostic testing and evaluation

REPAIRS Note: All Repair Services are Labor + Parts

For your convenience, please phone, fax or email for an RMA form and authorization number.

Bill Validator Level I
Includes MEI Series 2000, MEI SC Series Cashbox and Chassis
Includes diagnostic testing, calibration, and cleaning.

Bill Validator Level II
Includes MEI SC Series CashFlow, MEI ZT Series, and MEI Series 3000 RTUs
and other amusement, gaming and retail models.
Includes diagnostic testing, calibration, and cleaning.
Software Updates (Per customer request: low cost download and calibration only)

MEI Bill Validator SC Series Interface Board
(Boards that cannot be repaired may be returned upon customer request)

MEI Bulk Note Feeder (BNF)
Includes diagnostic testing, calibration and cleaning

Kortek MLD LCD Monitors
Includes diagnostic testing, calibration and cleaning

Kortek Large Screen LCD Monitors
32/40/46/52
Includes diagnostic testing, calibration and cleaning

Kortek Large Screen LCD Monitors with PC
Includes diagnostic testing, calibration and cleaning
Must provide windows OS.